FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are the advantages of Safeland TPV granules?

Safeland TPV delivers the strongest UV resistance than any other band or other kind of rubber granules.

It’s approved by ASTM G154 Standard, and even after passed 2000 hours UV tests, its colors keep almost the same as they were before the test.

Safeland TPV has a higher polymer content and lower density, which can dramatically increase the coverage.

What is the Safeland TPV granules?

TPV is the abbreviation of thermoplastic vulcanizate, it’s a great material of playground rubber flooring. Safeland Industry developed a new generation TPV granules, and its performance in harsh weather condition is second to none.

What are the advantages of our factory?

We have an excellent research and development team, and has the most advanced production technology and production equipment.

What is the lead time?

For mass production, the lead time is about 10 days after receiving the deposit payment. The lead times become effective when we have received your deposit.

As long as we have stock, the delivery time would be in 3 days after receiving the deposit payment.

In all cases we will try to accommodate your needs. In most cases we are able to do so.

How to get samples?

We’d like to provide you our samples after evaluate your company and project status. The samples could be two colors boxes and some small bags, of which the weight is under 2 kilos.

What kinds of payment methods do we accept?

We usually work with Telegraphic Transfer: deposit before production, and balance against the copy of B/L, please contact us for the details.

Could the colours be customized?

Except our regular colours, any other colour could be customized.

Safeland TPV is non-toxic.

Safeland always use the first class material our rubber is lead free and non-toxic, Safeland TPV is the most secure rubber granules that you can rely on, and always provides you a comfortable and beautiful place to play.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.

Do we have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check with our salesmen.